PRIVACY POLICY

Mice Pro Solution LLC
Effective Date: October 12, 2026

1. INTRODUCTION & SCOPE

Mice Pro Solution LLC ("Company," "we," "our," or "us") respects your privacy and is dedicated to safeguarding your personal data. This Privacy Policy governs our data handling practices when you access our website, request pest control and rodent mitigation inspections, schedule services, or communicate with our operations team. By accessing our services, you acknowledge the collection, use, and disclosure protocols described herein.

2. INFORMATION WE COLLECT

We collect information necessary to provide comprehensive rodent inspection, eradication, and exclusion services. This encompasses information provided directly by you as well as automated diagnostic data:

  • Personal Identification Data: Full legal name, residential or commercial service address, billing address, contact telephone numbers, and email addresses provided during service booking or quote requests.
  • Property & Service Details: Structure type, square footage, structural vulnerabilities, historical infestation observations, treatment records, and on-site technician assessments.
  • Billing & Transaction Details: Payment method identifiers, transaction history, invoice records, and billing contacts. Payment card credentials are tokenized and processed securely by authorized payment merchants.
  • Technical & Usage Information: Internet Protocol (IP) address, browser client data, device specifications, operating system details, referring page sources, and standard website navigation logs.

3. HOW WE USE YOUR INFORMATION

We deploy collected data strictly for operational, contractual, and legitimate business purposes. Primary uses include executing thorough property inspections, dispatching pest mitigation technicians, preparing rodent exclusion reports, managing customer billing, responding to emergency inquiries, and fulfilling warranty obligations. Additionally, aggregated and non-identifiable usage patterns are analyzed to optimize website functionality and service efficiency.

4. LEGAL BASIS FOR PROCESSING

Our processing of personal data is anchored in established legal grounds. We process information when necessary to perform contractual obligations (such as delivering rodent control treatments), when required by statutory regulatory standards (including pesticide application records mandated by municipal and environmental agencies), when authorized by your explicit consent, and when advancing our legitimate business interest in protecting residential and commercial properties against pest infestation.

5. INFORMATION SHARING & DISCLOSURE

Mice Pro Solution LLC does not sell, rent, or trade your personal information to third-party marketing brokers. We share information only under specific, controlled circumstances:

  • Field Technicians & Operational Subcontractors: Certified pest control specialists and dispatch coordinators who require property access credentials and service parameters to execute treatments.
  • Authorized Service Providers: Third-party entities operating under strict confidentiality covenants that manage cloud hosting, data storage, enterprise billing, and customer communications infrastructure.
  • Statutory & Regulatory Authorities: Environmental protection departments, municipal health inspectors, or law enforcement bodies when mandated by lawful process, subpoena, or to safeguard public health and safety.
  • Corporate Restructuring: Successor entities in the event of an asset acquisition, merger, reorganization, or transfer of our operational business lines.

6. DATA SECURITY PROTOCOLS

We implement rigorous physical, technical, and managerial safeguards to protect your personal information against unauthorized disclosure, loss, or misuse. Customer records and treatment logs are retained only as long as necessary to satisfy operational warranties, service agreements, and mandatory pesticide usage documentation required by law, after which data is securely purged or anonymized.

7. COOKIES & TRACKING TECHNOLOGIES

Our website employs essential cookies, analytical tags, and session technologies to ensure secure site navigation, remember user form inputs, and evaluate site traffic patterns. You may calibrate your browser settings to decline non-essential cookies; however, certain site features such as automated appointment scheduling may be impaired.

8. YOUR PRIVACY RIGHTS & CHOICES

Depending on your jurisdiction, you maintain specific rights regarding your personal records. These include the right to request access to personal data we maintain about you, petition for the correction of inaccurate service details, request the deletion of your personal records subject to legal retention obligations, and revoke consent for non-essential service notifications at any time.

9. THIRD-PARTY LINKS & SERVICES

Our digital interfaces may incorporate links to third-party portals, including mapping tools, permit agencies, and financial processing platforms. We do not exercise control over external platforms and bear no responsibility for the privacy practices, terms, or data collection mechanisms deployed by outside entities.

10. CHILDREN'S PRIVACY

Our rodent mitigation and pest control services are directed exclusively to property owners, business managers, and individuals aged 18 and older. We do not knowingly solicit, collect, or process personal data from minors. If we discover that information pertaining to a minor has been submitted, it will be deleted immediately.

11. CONTACT US & UPDATES

We reserve the authority to revise this Privacy Policy periodically to reflect operational, legal, or procedural updates. All revisions take effect upon publication on this page with an updated effective date. For questions regarding this policy, data rights requests, or service privacy concerns, please contact our administrative office at Mice Pro Solution LLC via email at [email protected] or through our dedicated customer service portal.